Jeanette had already assumed our auto coverage from an agency that had retired and although that was pretty much a no-brainer, the transition was professionally handled without a hitch. The ranch policy was another matter. It starts to get complicated and many will not even take the time to do it right—know that from previous experience. But Jeanette not only took the time to get the details and ask pertinent questions. She, when all was said and done, saved us a lot of money and got us better coverage than what we had with our “don’t-want-to-call-you-back” agent. But she didn’t stop there. Her suggestions ended up saving us even more on our auto policies as well. Now that’s what I was looking for– a professional that knew the meaning of the words “customer service”, and it doesn’t stop with Jeanette either. Her competent staff is always on top of it and makes sure that business is “job one”